Returns

📦 Return & Refund Policy

Welcome to Jesus Period – We Stand By Our Mission & Our Products

At Jesus Period, we are dedicated to providing high-quality, faith-inspired apparel that spreads the Gospel. We hope you love every item, but if you are not completely satisfied with your purchase, we are here to help. This policy outlines the process for returns and refunds.

The Quick Guide to Our Policy

For your convenience, here is a summary of our key policy points. Please read the full details below.



Policy Aspect Summary of Terms
Return Window 30 days from the delivery date.
Item Condition Unworn, unwashed, in original packaging with tags attached.
What Can Be Returned Standard apparel (tees, hoodies) for fit or style change.
What is Final Sale Customized, damaged (without proof), sale, and undergarments.
Refund Method Full refund to original payment method; store credit for final sale exceptions.
Return Shipping Customer pays return shipping; we cover it for our errors (defective/wrong item).

📦 How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Email us at [your support email] within 30 days of receiving your order. Include your order number and the reason for the return.

  2. Wait for Instructions: We will email you a return authorization and the address to ship your item(s) to.

  3. Ship Your Return: Pack the items securely in their original packaging, include your order number, and ship them to the provided address. We recommend using a trackable shipping service.

⏳ What Happens Next?
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be automatically processed to your original payment method. Please allow 7-14 business days for the refund to post to your account.

❓ Frequently Asked Questions (FAQ)

This section is designed to answer common queries and incorporate natural language keywords that customers might search for.

  • "What is your policy on damaged or misprinted items?"
    We take great care in quality, but mistakes happen. If you receive a damaged, defective, or misprinted item, please contact us within 7 days of delivery. You must provide photos or an unboxing video showing the issue for us to process a free replacement or refund.

  • "What if I ordered the wrong size?"
    As a print-on-demand company, each item is made specifically for you. Therefore, returns due to an incorrect size chosen by the customer are handled at your expense by placing a new order. We provide detailed size charts on every product page to help you choose correctly.

  • "Do you offer free return shipping?"
    To keep our prices mission-focused, the customer is responsible for return shipping costs for change-of-mind returns. We will cover the cost of return shipping if the return is due to our error (e.g., a defective product or we sent the wrong item).

  • "What is your policy for international returns?"
    Currently, we can only process returns shipped from within the United States. Please contact us if you have an international issue, and we will work with you to find a solution.

⚖️ A Note on Sustainability & Our Mission

As a mission-driven brand, we are conscious of the environmental impact of returns. We donate a portion of our proceeds to help those in need and restore coral reefs. By measuring carefully and using our size guides, you help us minimize waste and maximize our charitable impact. Thank you for supporting our mission to clothe hearts and souls.

Remember: "My brothers and sisters, if one of you should wander from the truth and someone should bring that person back, remember this: Whoever turns a sinner from the error of their way will save them from death and cover over a multitude of sins." James 5:19-20